Privacy policy

Last Updated: May 19, 2025

1. Introduction

Welcome to BlueDocs ("we," "our," or "us"). By accessing or using our documentation platform and related services (collectively, the "Service"), you agree to be bound by these Terms of Service.

2. Information we collect

We collect several types of information from and about users of our Service, including:

Personal Data: Information that identifies you such as your name, email address, company name, job title, and payment information.

Usage Data: Information about how you use our Service, including your browsing patterns, feature usage, and activity times.

Content Data: Information and content that you upload, create, or store on our Service, such as documents, knowledge bases, and other materials.

Technical Data: Information about your device, IP address, browser type and version, operating system, and other technology used to access our Service.

3. How we use your information

We use the information we collect to:

Provide, maintain, and improve our Service

Process your subscriptions and send you related information

Send you technical notices, updates, security alerts, and support messages

Respond to your comments, questions, and requests

Develop new products and services

Monitor and analyze trends, usage, and activities in connection with our Service

Detect, investigate, and prevent fraudulent transactions and other illegal activities

Personalize your experience with our Service

4. How we share your information

We may share your information with:

Service Providers: Third parties that help us deliver our Service, such as hosting providers, payment processors, and analytics services.

Business Partners: Third parties with whom we partner to offer integrated or co-branded services.

Legal Requirements: When required by law or to respond to legal process, to protect our customers, to protect lives, to maintain the security of our Service, and to protect our legal rights.

5. Your rights and choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing, updating, or deleting your information

Objecting to our use of your information

Requesting that we restrict our use of your information

Requesting portability of your information

Opting out of certain communications from us

To exercise any of these rights, please contact us at privacy@bluedocs.io

6. Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

7. International data transfers

We may transfer your personal data to countries outside of your country of residence. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

8. Children's privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information of a child under 16, we will delete such information.

9. Changes to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact us

If you have any questions about this Privacy Policy, please contact us at privacy@bluedocs.io