SaaS Solution
Power seamless self-service support for your SaaS users
Centralize product documentation, reduce support tickets, and delight users with BlueDocs, your modern knowledge base for SaaS.
Why BlueDocs for SaaS?
Streamline your operations with powerful knowledge management tools designed for modern teams.
Streamline your operations with powerful knowledge management tools designed for modern teams.
Centralized documentation
One source of truth for your guides, FAQs, and how-tos—easy to manage, even easier to navigate.
One source of truth for your guides, FAQs, and how-tos—easy to manage, even easier to navigate.
Intelligent search
AI-powered search lets users find answers instantly—no hunting, no frustration.
AI-powered search lets users find answers instantly—no hunting, no frustration.
Seamless integration
Sync with your existing tools like Intercom, Zendesk, or Slack with zero friction.
Sync with your existing tools like Intercom, Zendesk, or Slack with zero friction.
How SaaS use BlueDocs
How SaaS use BlueDocs
From onboarding new team members to managing knowledge, BlueDocs helps teams excel.
From onboarding new team members to managing knowledge, BlueDocs helps teams excel.
Onboard new hires faster
Assign curated pages and documents by job title with auto-tracking and completion.
Assign curated pages and documents by job title with auto-tracking and completion.
Standardize SOPs
Build and maintain process documents that are versioned, tagged, and easy to update.
Build and maintain process documents that are versioned, tagged, and easy to update.
Track policy acknowledgments
Push policies to teams and track who has read and accepted with timestamped records.
Push policies to teams and track who has read and accepted with timestamped records.
Platform features
A comprehensive suite of tools designed for team success.
A comprehensive suite of tools designed for team success.
Intelligent Query
User Experience
Collaboration
Training & Compliance
Insights
Markdown + WYSIWYG editor
Write in markdown or use our intuitive visual editor for beautiful documentation.
Version control
Track changes, compare versions, and roll back when needed with our built-in versioning.
Customizable templates
Start with pre-built templates or create your own for consistent documentation.
Intelligent Query
User Experience
Collaboration
Training & Compliance
Insights
Markdown + WYSIWYG editor
Write in markdown or use our intuitive visual editor for beautiful documentation.
Version control
Track changes, compare versions, and roll back when needed with our built-in versioning.
Customizable templates
Start with pre-built templates or create your own for consistent documentation.
Intelligent Query
User Experience
Collaboration
Training & Compliance
Insights
Markdown + WYSIWYG editor
Write in markdown or use our intuitive visual editor for beautiful documentation.
Version control
Track changes, compare versions, and roll back when needed with our built-in versioning.
Customizable templates
Start with pre-built templates or create your own for consistent documentation.
Who it's for
Who it's for
BlueDocs is designed for the entire saas organization.
BlueDocs is designed for the entire saas organization.
Solving
Solving
Support teams
Deflect repetitive tickets with clear, searchable documentation. Get back to solving complex issues.
Deflect repetitive tickets with clear, searchable documentation. Get back to solving complex issues.
Track
Track
Product managers
Product managers
Keep users informed on the latest releases and changes. Track feature adoption through documentation.
Keep users informed on the latest releases and changes. Track feature adoption through documentation.
Up-to-date
Up-to-date
Developers
Build out robust API and developer docs without starting from scratch. Keep technical documentation up-to-date.
Build out robust API and developer docs without starting from scratch. Keep technical documentation up-to-date.
Why BlueDocs vs other tools?
A complete solution for teams that brings everything together.
A complete solution for teams that brings everything together.
Features
Features
Combines knowledge base, LMS, and policy management in one platform
Combines knowledge base, LMS, and policy management in one platform
Deep analytics for training and compliance reporting
Deep analytics for training and compliance reporting
Assignments by job role, team, or department with tracking
Assignments by job role, team, or department with tracking
Internal-first, but flexible to go public when needed
Internal-first, but flexible to go public when needed
Client testimonials
Client testimonials
Hear from teams already using BlueDocs.
Hear from teams already using BlueDocs.
“BlueDocs reduced our support ticket volume by 40%. It's a game-changer for SaaS onboarding.”
“BlueDocs reduced our support ticket volume by 40%. It's a game-changer for SaaS onboarding.”
Emily Phillips
Head of CX @ Launchly
“We automated onboarding and cut ramp-up time in half. BlueDocs keeps our SOPs and training in sync.”
“We automated onboarding and cut ramp-up time in half. BlueDocs keeps our SOPs and training in sync.”
Sarah Jennings
Ops Lead @ Velocity SaaS
Frequently asked questions
Frequently asked questions
Answers to your common questions. Everything you need to know, in one place.
Answers to your common questions. Everything you need to know, in one place.
What exactly is BlueDocs?
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 29 29" xmlns="http://www.w3.org/2000/svg"><path d="M 14.5 7.25 C 14.5 7.25 9.16 0 7.25 0 C 5.339 0 0 7.25 0 7.25" fill="transparent" height="7.25px" id="QI_7eE1sv" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.81" stroke="rgb(98, 100, 102)" transform="translate(7.25 10.875)" width="14.5px"/></svg>)
BlueDocs is a unified platform that replaces the chaos of scattered documentation with one intelligent system. Think of it as your company's knowledge hub where SOPs, policies, training materials, and institutional knowledge live in a searchable, organized, and actionable format.
How quickly can we see results?
Can BlueDocs replace our existing LMS or wiki?
How secure is our data?
What about integrations with our current tools?
Do we need technical expertise to set this up?
What happens to our existing content?
How does pricing work as we grow?
What exactly is BlueDocs?
BlueDocs is a unified platform that replaces the chaos of scattered documentation with one intelligent system. Think of it as your company's knowledge hub where SOPs, policies, training materials, and institutional knowledge live in a searchable, organized, and actionable format.
How quickly can we see results?
Can BlueDocs replace our existing LMS or wiki?
How secure is our data?
What about integrations with our current tools?
Do we need technical expertise to set this up?
What happens to our existing content?
How does pricing work as we grow?
Ready to turn your knowledge chaos into competitive advantage?
Answers to your common questions. Everything you need to know, in one place.
Ready to turn your knowledge chaos into competitive advantage?
Answers to your common questions. Everything you need to know, in one place.
Ready to turn your knowledge chaos into competitive advantage?
Answers to your common questions. Everything you need to know, in one place.
Ready to turn your knowledge chaos into competitive advantage?
Answers to your common questions. Everything you need to know, in one place.
Product
Compare
Subscribe
Join our community to receive updates
By subscribing, you agree to our Privacy Policy
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 29 29" xmlns="http://www.w3.org/2000/svg"><g d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z M 6.868 11.447 L 6.868 22.132 M 12.974 16.026 L 12.974 22.132 M 12.974 16.026 C 12.974 13.497 15.024 11.447 17.553 11.447 C 20.082 11.447 22.132 13.497 22.132 16.026 L 22.132 22.132 M 12.974 16.026 L 12.974 11.447 M 6.882 6.868 L 6.868 6.868" fill="transparent" height="29px" id="jPxaj6xUb" width="29px"><path d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z" fill="rgb(98, 100, 102)" height="29px" id="HpoDilQXr" width="29px"/><path d="M 0 0 L 0 10.684 M 6.105 4.579 L 6.105 10.684 M 6.105 4.579 C 6.105 2.05 8.155 0 10.684 0 C 13.213 0 15.263 2.05 15.263 4.579 L 15.263 10.684 M 6.105 4.579 L 6.105 0" fill="transparent" height="10.68421052631579px" id="RHyMZG0zD" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="2.29" stroke="rgb(255, 255, 255)" transform="translate(6.868 11.447)" width="15.263157970026917px"/><path d="M 0.014 0 L 0 0" fill="transparent" height="1px" id="AeX1Dw3MI" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="3.05" stroke="rgb(255, 255, 255)" transform="translate(6.868 6.868)" width="1px"/></g></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 29 29" xmlns="http://www.w3.org/2000/svg"><g d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z M 6.868 22.132 L 13.27 15.73 M 13.27 15.73 L 6.868 6.868 L 11.109 6.868 L 15.73 13.27 M 13.27 15.73 L 17.891 22.132 L 22.132 22.132 L 15.73 13.27 M 22.132 6.868 L 15.73 13.27" fill="transparent" height="29px" id="BMYJ3m9Zl" width="29px"><path d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z" fill="rgb(98, 100, 102)" height="29px" id="XCYDVGb_3" width="29px"/><path d="M 0 15.263 L 6.401 8.862 M 6.401 8.862 L 0 0 L 4.24 0 L 8.862 6.401 M 6.401 8.862 L 11.023 15.263 L 15.263 15.263 L 8.862 6.401 M 15.263 0 L 8.862 6.401" fill="transparent" height="15.26315860125893px" id="yHn1Yx9Mu" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="2.29" stroke="rgb(255, 255, 255)" transform="translate(6.868 6.868)" width="15.26315860125887px"/></g></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 29 29" xmlns="http://www.w3.org/2000/svg"><g d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z M 21.895 8.395 L 17.4 8.395 C 15.807 8.395 14.512 9.68 14.5 11.273 L 14.369 28.849 M 11.447 17.516 L 18.778 17.516" fill="transparent" height="29px" id="UJMnPMszi" width="29px"><path d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z" fill="rgb(98, 100, 102)" height="29px" id="yIfVOFQtI" width="29px"/><path d="M 10.448 0 L 5.953 0 C 4.359 0 3.064 1.285 3.053 2.879 L 2.921 20.454 M 0 9.121 L 7.331 9.121" fill="transparent" height="20.45415789582844px" id="GiChiTJAr" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="2.29" stroke="rgb(255, 255, 255)" transform="translate(11.447 8.395)" width="10.447631995251367px"/></g></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 29 29" xmlns="http://www.w3.org/2000/svg"><g d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z M 21.368 14.5 C 21.368 18.293 18.293 21.368 14.5 21.368 C 10.707 21.368 7.632 18.293 7.632 14.5 C 7.632 10.707 10.707 7.632 14.5 7.632 C 18.293 7.632 21.368 10.707 21.368 14.5 Z M 22.91 6.105 L 22.895 6.105" fill="transparent" height="29px" id="nHsR4L2PG" width="29px"><path d="M 0 14.5 C 0 7.665 0 4.246 2.123 2.123 C 4.246 0 7.664 0 14.5 0 C 21.335 0 24.754 0 26.877 2.123 C 29 4.246 29 7.664 29 14.5 C 29 21.335 29 24.754 26.877 26.877 C 24.752 29 21.336 29 14.5 29 C 7.665 29 4.246 29 2.123 26.877 C 0 24.752 0 21.336 0 14.5 Z" fill="rgb(98, 100, 102)" height="29px" id="Qh1IiqaXA" width="29px"/><path d="M 13.737 6.868 C 13.737 10.662 10.662 13.737 6.868 13.737 C 3.075 13.737 0 10.662 0 6.868 C 0 3.075 3.075 0 6.868 0 C 10.662 0 13.737 3.075 13.737 6.868 Z" fill="transparent" height="13.736842105263158px" id="pIfl6CNpA" stroke-dasharray="" stroke-linecap="butt" stroke-linejoin="miter" stroke-miterlimit="10" stroke-width="2.29" stroke="rgb(255, 255, 255)" transform="translate(7.632 7.632)" width="13.736842105263158px"/><path d="M 0.015 0 L 0 0" fill="transparent" height="1px" id="iMbHyTc64" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="3.05" stroke="rgb(255, 255, 255)" transform="translate(22.895 6.105)" width="1px"/></g></svg>)
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 29 29" xmlns="http://www.w3.org/2000/svg"><g d="M 14.5 24.65 C 17.124 24.65 19.64 24.391 21.972 23.915 C 24.886 23.32 26.342 23.025 27.67 21.317 C 29 19.607 29 17.645 29 13.721 L 29 10.929 C 29 7.005 29 5.042 27.67 3.334 C 26.342 1.626 24.886 1.328 21.972 0.735 C 19.512 0.241 17.009 -0.005 14.5 0 C 11.876 0 9.36 0.26 7.028 0.735 C 4.114 1.33 2.658 1.626 1.33 3.334 C 0 5.043 0 7.005 0 10.927 L 0 13.723 C 0 17.645 0 19.607 1.33 21.317 C 2.658 23.025 4.114 23.322 7.028 23.915 C 9.36 24.391 11.876 24.65 14.5 24.65 Z M 20.245 12.779 C 20.03 13.657 18.885 14.287 16.595 15.55 C 14.104 16.923 12.859 17.609 11.851 17.343 C 11.515 17.257 11.201 17.1 10.93 16.884 C 10.15 16.253 10.15 14.943 10.15 12.325 C 10.15 9.706 10.15 8.397 10.93 7.766 C 11.194 7.553 11.51 7.395 11.851 7.306 C 12.859 7.041 14.104 7.727 16.595 9.1 C 18.886 10.361 20.03 10.992 20.245 11.871 C 20.317 12.17 20.317 12.48 20.245 12.779 Z" fill="transparent" height="24.650083927490723px" id="EzlQ8mHtw" transform="translate(0 2.175)" width="29px"><path d="M 14.5 24.65 C 17.124 24.65 19.64 24.391 21.972 23.915 C 24.886 23.32 26.342 23.025 27.67 21.317 C 29 19.607 29 17.645 29 13.721 L 29 10.929 C 29 7.005 29 5.042 27.67 3.334 C 26.342 1.626 24.886 1.328 21.972 0.735 C 19.512 0.241 17.009 -0.005 14.5 0 C 11.876 0 9.36 0.26 7.028 0.735 C 4.114 1.33 2.658 1.626 1.33 3.334 C 0 5.043 0 7.005 0 10.927 L 0 13.723 C 0 17.645 0 19.607 1.33 21.317 C 2.658 23.025 4.114 23.322 7.028 23.915 C 9.36 24.391 11.876 24.65 14.5 24.65 Z" fill="rgb(98, 100, 102)" height="24.650083927490723px" id="cNFz0c6MM" transform="translate(0 0)" width="29px"/><path d="M 10.095 5.529 C 9.88 6.407 8.735 7.037 6.445 8.3 C 3.954 9.673 2.709 10.359 1.701 10.093 C 1.365 10.007 1.051 9.85 0.78 9.634 C 0 9.003 0 7.693 0 5.075 C 0 2.456 0 1.147 0.78 0.516 C 1.044 0.303 1.36 0.145 1.701 0.056 C 2.709 -0.209 3.954 0.477 6.445 1.85 C 8.736 3.111 9.88 3.742 10.095 4.621 C 10.167 4.92 10.167 5.23 10.095 5.529 Z" fill="transparent" height="10.149409924588017px" id="obhAcineG" stroke-dasharray="" stroke-linecap="butt" stroke-linejoin="round" stroke-width="2.17" stroke="rgb(255, 255, 255)" transform="translate(10.15 7.25)" width="10.149275000000182px"/></g></svg>)
Product
Compare
Subscribe
Join our community to receive updates
By subscribing, you agree to our Privacy Policy
Product
Compare
Subscribe
Join our community to receive updates
By subscribing, you agree to our Privacy Policy
Product
Compare
Subscribe
Join our community to receive updates
By subscribing, you agree to our Privacy Policy